Training
It is not enough to have a technology in your organization, you must also have the training to use it and reap the benefits of the investment. We see so many companies invest thousands of dollars in technology and then assume everyone in the organization knows how to use it.
What we know from working with organizations these past few years is most computer users only know enough to do their immediate job. Further, most of these do not know better ways to do their job, they only know what they've had to figure out, or what their predecessor taught them. In many cases it is the slowest way to do the work.
We also know most folks won't ask for assistance because they believe "everyone knows that" so I would be embarrassed to ask so I won't.
Our classes teach people what they need to do to improve performance in their workplace. We teach what folks won't ask and we teach what they need to know in their job.
Our classes are based upon how our company works, and how Microsoft intended the software to be utilized, and most importantly on what you need to do in your organization.
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